This page provides brief overviews of past research projects and papers produced by MSU faculty working in the area of ebusiness. We refer you to individual faculty pages on the department web site for more updated information.
PLACE: Physical Presence and Location Aspects of eCommerce Environments
This ongoing project explores such topics as the meaning of ecommerce for local merchants, and the dynamics of click and mortar business models. Much of this work has been funded by the Telematica Institute in the Netherlands. The principal investigator is Charles Steinfield. Recent papers include:
The Role of ICTs in Local and Regional Business Clusters
This project explores how information and communication technologies are used to support local and regional business clusters. A workshop on this topic was held in 2003 in conjunction with the International Conference on Communities and Technologies, September 19-21, 2003, Amsterdam, The Netherlands. The principal investigators of this project are MSU Professors Charles Steinfield and Brian Pentland. Research collaborators include Varghese George of Rutgers University and Ada Hugger from Roskilde University in Denmark. Recent papers include:
Networks of Industry: Standards and Information Technology for Interorganizational Coordination
This project evolved from an NSF-funded study exploring how e-commerce was influencing the structure and operations of the home mortgage industry (Award Numbers: 0231584, 0233634, and 0323961). The grant PIs were Charles Steinfield of Michigan State University, M Lynne Markus of Bentley College, and Rolf Wigand of the University of Arkansas, Little Rock.
Currently, the Networks of Industry project involves a comparative empirical analysis of the development, adoption, implementation, and diffusion of vertical (or industry-wide) information system standards in different industries. We aim to contribute to knowledge about IT-enabled interorganizational collaboration, which has consequences for national productivity improvement. This work is motivated by the potential opportunities of Internet-based XML standards, which promises to lower the costs of interorganizational collaboration significantly. More detail and working papers are available directly on the Networks of Industry project site.
Applications of Wireless Networks for Security
This project involves research on how wireless-enabled, handheld multimedia devices can be used in public safety and security contexts. One experiment already conducted used Wi-Fi connections to multimedia PDAs to assist subjects posing as security personnel in a mall environment in locating and identifying research targets. Principal Investigators include MSU Professors Charles Steinfield, Pam Whitten, and Dan Kim. Graduate students working on this project include Zoo Hyun Chae, Peter Murray, Amar Shool, Christiana Sargent, and Doohwang Lee. One working paper is available:
Trust and Security in Electronic Commerce
This work explores the theoretical foundations for the formation of trust in electronic commerce. Please contact Professor Dan Kim for more information or copies of papers.
Employing Wireless Mobile Solutions in Healthcare
This project is funded by 2.5 year, $1.2 million grant from the United State Department of Commerce, National Telecommunications and Information Administration/Technology Opportunities Program. Michigan State University, in partnership with three rural nursing homes and a rural teaching nursing home, will embed telehealth within the current structural and organizational constraints inherent in nursing home facilities. A wireless network will be built that will link three rural nursing home facilities in Michigan with a teaching nursing home facility. Pam Whitten is the principal investigator on this project, which commenced October of 2003.
Changing Consumer Behavior for i-Safety
How can we encourage Internet users to take better care of their computers, keeping them safe from worms, viruses, spam, browser hijackers and other online evils? That is what MSU researchers Robert LaRose (Department of Telecommunication, Information Studies and Media), Nora Rifon (Department of Advertising), and Richard Enbody (Computer Science) want to find out. Their three-year project is funded by a $400,000 grant from the National Science Foundation. It extends online privacy research to develop a theoretical model of online safety behavior, evaluates and tests that model in the context of current security interventions, and develops and tests a consumer online safety tool. The term i-Safety connotes information safety and also the role that all individuals play in preserving it.
Recent virus and worm attacks that spread through “holes” in popular consumer software emphasize the role the online public must play in preserving the safety and integrity of the Internet. To protect the network commons, more users must engage in safe online behavior by such actions as controlling their private information, updating software security patches, downloading protective software, and filtering their email. While network security remains an abstract notion to the general public, online consumers can understand the issue in terms of their personal privacy behavior, actions that result in the undesired disclosure of information and unwanted intrusions on their personal cyberspace.
The research extends and validates a model of the psychological and social factors that motivate Internet users to act safely online, with the ultimate goal of creating effective interventions that will encourage safe online behavior. That includes avoidance of behavior that poses risks to consumers’ privacy as well as to the security of the network they all share and adoption of protective measures that will assure individual privacy while protecting all Internet users. The model synthesizes theories of human behavior and theories of consumer information processing. Specifically, it examines the relationships among safety involvement, knowledge of online safety hazards, the expected outcomes of safe and unsafe online behavior, self-efficacy beliefs in one’s abilities to avoid risk and to take preventive actions, and social norms about online behavior, the performance of both risky and preventive behavior, and the formation of safe online habits.
Phase 1 will extend and validate a theoretical model of online safety behavior through a national panel survey of 1000 Internet users using structural equation modeling techniques. In Phase 2 panel members will be recontacted to participate in experimental studies of the effects of online safety interventions on consumer information processing and safety behavior. An online safety auditing application will be developed to measure effectiveness. In Phase 3 the safety auditing application will be expanded into a personalized safety assessment tool that will facilitate personalized online safety instruction, and the effectiveness of the application will be evaluated.
Phase 1 will supply policy makers with the first reliable and publicly available, national-level data about the safety status of online consumers in the U.S. The research will guide the development of new network security tools that require user actions to implement, evaluate the effectiveness of current approaches to encouraging safe online behavior, and provide the online public with a tool with which to manage and control their own risks while maximizing the collective security of the Internet. The i-Safety model will be used by future developers of online safety protection tools and public information campaigns to create and test effective interventions.